Gin Club F.A.Q.

I've just joined the gin club, what happens next?

Welcome aboard, gin lover. You will receive an automated email detailing your order and all you need to do is sit back and wait for your 1st box to arrive on your preferred delivery date.

When is my next Gin Club/Year of Gin delivery?

We are a bi-monthly gin Club and send out all our gin club boxes on or around the 1st working day of February, April, June, August, October and December, however your first box can be delivered on the day of your choosing, allowing you to have it arrive ASAP or on a specific day, perfect for gifting. So, depending on the month your first delivery date falls on and the interval you choose, your 2nd and subsequent boxes will arrive according to the table below:

First Box	Second Box
	2-monthly	4-monthly
Jan '25	Apr '25	Jun '25
Feb '25	Apr '25	Jun '25
Mar '25	Jun '25	Aug '25
Apr '25	Jun '25	Aug '25
May '25	Aug '25	Oct '25
Jun '25	Aug '25	Oct '25
July '25	Oct '25	Dec '25
Aug '25	Oct '25	Dec '25
Sep '25	Dec '25	Feb '26
Oct '25	Dec '25	Feb '26
Nov '25	Feb '26	Apr '26
Dec '25	Feb '26	Apr '26

When are my Gin Club recurring payments taken?

When you first place your order you'll be charged immediately for the cost of the Gin Club (£45.00) plus any premium delivery and extra gifts you added while ordering. Then, every 2 or 4 months you'll be charged £45.00 on the 26th day of the month prior to your next box.

Example: Say you order a 2-monthly Gin Club subscription on the 10th January and selected January 23rd as your first delivery date. Payment will be taken automatically upon ordering with your 1st box not arriving until your chosen date. Your second box will then be sent on the first working day in April (as per schedule) and payment will be taken on the 26th of March.

How do I manage my Gin Club membership?

Simples, get in touch via our Members Contact Form where you can:

• Amend your membership/details
• Cancel your membership
• Skip a box
• Pause your membership
• Change your address
• Change the frequency of boxes you receive
• Tell us about any issues with delivery
• Leave feedback and suggestions

How do I Cancel my Gin Club Subscription Order?

You can cancel your gin club membership with us at any time with no hidden charges as long as you give us a minimum of two weeks notice, meaning you have until the 14th of the month prior to your box arriving to inform us. If we receive your request after this date you will still receive the next box but your membership will be cancelled after that. Please note we cannot cancel an order over the phone as we need a paper trail and ask that you use our Members Contact Form.

Can I Cancel a Year of Gin Club Gift Order?

No, this order is paid in advance and will be fulfilled every 2 or 4 months for a year. You can of course change the delivery details at any time.

How big is your Gin Club?

We are really very small, with about 200 members at the moment, but our nimble size and the fact we do everything in-house just means we can supply genuine small craft gins that the big "Craft Gin Clubs" can't touch.

What exactly is in each Gin Club Box?

Well, alongside our current special offers for joining your box will include a full-sized bottle of small craft gin from here in the UK or anywhere overseas, a selection of tonics and mixers, nibbles, garnishes and a copy of our unique Ginsarian newsletter. As a bonus every box comes with a 15% discount code on all our websites that our members love.

Can I add extra items to my basket when ordering a Gin Club membership or Year of Gin Gift?

Yes you can. Our unique order form allows you to add extra's from our range ear of Gin first delivery you will receive any extras you ordered as well.

When can I have my 1st box delivered?

It's entirely up to you, we deliver 7 days a week and have timed options available too, perfect for gifting or if you want to join straight away.

Can I order over the telephone?

Yes, simply call 0800 808 7673 or if overseas call +44 1502 564488 during our working hours of 10am–5pm Monday to Friday & 9am–4pm Saturday. Please note there are times when we may be too busy to take your call so leave us a message and we will get back to you ASAP.

Can I add a message to my 1st box?

Yes, you sure can, it's what we do, gifting is our bag and we even have some suggestions if you're stuck, look out for them on our order form.

Can you deliver outside of the UK?

No, we only deliver to addresses within the UK and Northern Ireland currently.

My order has arrived damaged, what now?

So sorry, all we ask is that you snap a few quick photos to capture the damage as clearly as possible – including the inside and outside of your box, as well as the packing label and send them to our customer care team within 2 days of receiving your order.

What are your accepted Payment methods?

We accept all major credit and debit cards including Visa, MasterCard, American Express, Delta, Maestro, Electron, JCB and Paypal except for recurring Gin Club memberships where we are unable to accept PayPal and this method of payment will not be made available at checkout.