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COVID-19 Update: Sorry but due to limited staff we have taken the difficult decision to suspend our phone service and ask that you email sales@interGIN.co.uk for the quickest response. Thank you for your understanding and stay safe! - interGIN team.

COVID Update: Sorry but due to limited staff we have suspended our phone service and ask that email sales@interGIN.co.uk for the quickest response. Thank you and stay safe!

F.A.Q.

I've just joined the gin club, what happens next?

Welcome aboard, gin lover! You will receive an automated email detailing your order you can just sit back and wait for your 1st delivery to arrive on your preferred delivery date.

When is my next Gin Club/Year of Gin delivery?

Your first delivery is up to you. You can have it next day or any date in the future that suits, based on this actual first delivery date (not the date you ordered) all subsequent 1, 2 or 3 monthly deliveries are as follows:

Table showing an example of when you'll expect to receive your next subscription depending on the date you selected for your first delivery date
1st Delivery Date 2nd Delivery Date
1 Monthly 2 Monthly 3 Monthly
1st to 18th January 1st week of February 1st Week of March 1st Week of April
19th to 31st January 1st Week of March 1st Week of April 1st Week of May
1st to 18th of February 1st Week of March 1st Week of April 1st Week of May
19th to 28th of February 1st Week of April 1st Week of May 1st Week of June
1st to 18th of March 1st Week of April 1st Week of May 1st Week of June
19th to 31st of March 1st Week of May 1st Week of June 1st Week of July

When does my Gin Club recurring payment taken?

Your 1st payment is taken when you place the order and the recurring payment of £40.00 only (not the amount you may have paid if you have added extras) will be taken on the 26th of the month preceding your next delivery date as detailed above.

Example: Say you order a 2-monthly subscription and select January 23rd as your first delivery date. Because that's after the 18th of the month your first subscription order will arrive the first week of April and the payment will come out on the 26th March.

How do I manage my Gin Club membership?

Simples, get in touch with our super friendly dedicated customer care team where you can easily:

How do I Cancel my Gin Subscription?

After an initial commitment of two Gin Club deliveries you can cancel your subscription at any time with no hidden charges. If you cancel on or before the 21st of the month of your next payment the your order will be cancelled and you will not receive your next box. If, however, you cancel after the 21st then you will still be charged and sent the last box. Please note if you decide to cancel your subscription before your 2nd box arrives we will deem your 1st box was intended as a One-Off gift and charge you £20.95, this is the difference between the discounted cost of the recurring Gin Club Subscription at £40.00 and the actual cost of the One-off box, which is currently £55 plus £4.95 postage. (We only offer free delivery on Gin Club Subscriptions and not one-off Gin Club boxes). We do this to prevent the misuse of our introductory Gin Club special offers.

How big is your Gin Club?

We are really small, less than 200 members at the moment, but our nimble size and the fact we do everything in house just means we can supply genuine small craft gins that the big boys can't touch.

What exactly is in each Gin Club Box?

Well, apart from a full-sized bottle of small craft gin, two bottles of tonics and a 5cl miniature bottle of gin or gin liqueur, we also include nibbles, garnishes and unique gin related or seasonal surprises for the splash every month, we can't spoil it for you, but rest assured as part of interROSE, interHAMPER and interBALLOON we are here to delight and we are not limited to offering a couple of tiny packets of nibbles, crisps and garnishes etc, if we find something gin related we love, whatever it is, we can and do include it.

Can I add extra items to my basket when ordering a Gin Club membership or Year of Gin Gift?

Yes you can, our unique order from will allow you to add whatever you choose and on top of your Gin Club/Year of Gin 1st delivery you will receive any extras you ordered as well.

Can I order over the telephone?

Yes, simply call 0800 808 7673 or if overseas call +44 1502 564488 during our working hours of 9am–5:30pm Monday to Friday. Please note there are times when we may be too busy to take your call so leave us a message and we will get back to you ASAP.

Can i add a message to my order?

Yes you sure can, it's what we do, gifting is our bag and we even have some suggestions if you're stuck, look out for them on our order form.

Can you deliver outside of the UK?

No, we only deliver to addresses within the UK and Northern Ireland currently.

My order arrived damaged?

Oh blast, so sorry, it is so frustrating when our orders arrive damaged – for us as well as you! All we ask is that you snap a few quick photos of it to capture the damaged items as clearly as possible – including the inside and outside of your box, as well as the packing label and send them to our customer care team within 2 days of receiving them and we'll do all we can to help.

What are your accepted Payment methods?

We accept all major credit and debit cards including Visa, MasterCard, American Express, Delta, Maestro, Electron, JCB and Paypal except for recurring Gin Club memberships where we are unable to accept PayPal and this method of payment will not be made available at checkout.

Can I pre-order weeks or months in advance?

Yes, we accept orders up to 12 months in advance but please bear in mind that payment will be taken at the time of your order.

I've been sent a gift anonymously, can you tell me who it's from?

Unfortunately, under the terms of the Data Protection Act we are not at liberty to disclose customer details held in our database. We will however contact our customer on your behalf letting them know your concerns if that's what you wish.

What is your Privacy Policy?

Protecting your personal information is incredibly important and we ask you to reads our Privacy Policy if you wish to learn more.

Why Choose interGIN?

Gin bottle icon
Gin and a Splash...

With our very own resident Ginsarian and 80 and growing big brand and small craft gins, tonics and cocktails all available to order off the shelf we aim to the UK's favourite Gin Shop with a Splash.

interGIN logo
Gin Club

New & improved! Join the Gin Club for serious gin lovers that comes with a Splash of unique seasonal and gin related surprises every 1, 2 or 3 months.

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Delivery to suit

Choose the exact day you want your gin or Gin Club gift delivered on. We offer 5-days-a-week delivery as well as timed options to suit.

Gift icon
Gin Gifts

Customise your gin order to your hearts content and add fresh flowers, nibbles, balloons and much more from our awesome range of Gin Gifts.

Gins & Tonics by Price

Visit interROSE.co.uk
Visit interHAMPER.co.uk
Visit interBALLOON.com

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