Customer delight promise
We love gin. We sent our very first order in 2017, so we're relatively new to the game, however every gin can leave a bad taste in the mouth and on rare occasions, things do go wrong. It drives us insane from misrouted deliveries to smashed bottles, we have seen it all and that is why, whatever happens, we promise to always go the extra mile to make it right with a timely and sympathetic ear that truly does care what you think.
So, with that said, if for any reason you're not happy with your experience, please let us know and don't forget to have a read of our FAQ and delivery pages which might be of some help.
Please note: you will need to contact us as within 3 days of the delivery date if your concern is about the freshness of the roses.